With so much of the economy based around services where the vast majority of the transactions are still taking place offline, the opportunities for building new billion dollar plus services marketplaces represent an exciting growth area in e-commerce.
Valued at over $70bn, Uber’s app-enabled taxi service has put disruptive ‘convenience tech’ on the map and spawned a myriad of Uber-style businesses. Today’s Marketplaces are not only about connecting people, they now allow companies to offer an end-to-end user experience, delivering convenience across every customer touch-point.
Services Marketplaces aggregate providers that will list their service offering online, and fulfill customer demand offline. IZBERG Platform Services will help you connect both buyers in need of high quality services and third party sellers who offer it. Offer a vast array of the best services to cover your customers’ specific, timely needs.
Throughout the services sector, merchants constantly need to align their pricing structure with the kinds of services they offer in order to remain ahead of competition and win new clients.
The Marketplace model is the perfect business model for services as it will constantly incite merchants to offer the best pricing for a service. IZBERG Platform Services provides you with the technology you need to grow your business exponentially and drive increased profitability through a service Marketplace.
One of your main focus as a marketplace operator is ensuring your shoppers are 100% satisfied. While customers interact directly with service providers, you need to act as an essential trusted third party. By aggregating a community of reliable and high quality service providers you drive customer satisfaction and customer loyalty.
Management and mapping of all services within a central repository, including geolocation tool, scheduling tool, catchment area managment, upselling and cross-selling management
Quotation management, Dynamic pricing management, Meeting management including change and cancellation, Quote conversion into orders.
Allows vendors to subscribe to a Marketplace in a simple and seamless way. Includes a validation option for the operator.
Seller assessment, review & scoring features. Scoring rules, comments, alerts and incident management
Service booking tool with timing management features : Default schedules, Available slots, Opening hours, Temporary or scheduled unavailabilities, Recurring schedule, Cancellations.
IZBERG provides the most advanced Marketplace platform on the market, allowing mid-size and large companies to increase their revenues, lower their costs, and offer an outstanding shopping experience to their customers.
Available by API, IZBERG solutions are fully customizable, in white label and in SaaS.